Advertised vs Delivered
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality

I had a bad experience with Shannon Leary Highfield. We agreed on a quote then she processed the charges over the phone.

Because she had decent reviews, I assumed she was a legit business. Within minutes, I got a text from my bank stating that she charged me significantly more. No matter how many texts, phone calls, or emails I sent, she refused to refund the money or provide me the service I over paid for.

I called my credit card and filed for fraud but I was informed after weeks of investigation that she changed her bank account after she got my money.

Lesson learned: Don't be fooled by the facade of some random good reviews of any business. Ask around.

Get a quote but don't pay before you shop around. I do not recommend Shannon Leary Highfield to anybody.

It was partially my fault. Instead of going to an attorney with an actual law degree, I went to a self proclaimed paralegal.

Product or Service Mentioned: Fed Up Legal Solutions Of Riverside Owner.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $600.

Preferred solution: Full refund.

I didn't like: That she does not offer service or refund.

  • Paralegal
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